Activity: 01.05 - Validate Service Engagement Model Components
It is critical to validate with relevant stakeholders if the Service Engagement Model and Service Level Agreements will meet the expected service requirements and overall service objectives. The Service Delivery Team must conduct Operational Readiness Assessment to confirm if the service is ready for live cutover.
DescriptionWork Breakdown StructureRolesWork Product Usage
Workflow

Activity detail diagram: 01.05 - Validate Service Engagement Model Components Engagement Manager (Transition) Validate Service Engagement Model Validate Service Level Agreements Execute Operational Readiness Assessment On Service Engagement Set-Up Engagement Manager (Transition) Service Engagement Initiation Lead Validate Service Engagement Model Validate Service Level Agreements Execute Operational Readiness Assessment On Service Engagement Set-Up Service Engagement Initiation Lead Service Engagement Model Service Governance Plan Validate Service Engagement Model Supplier Service Level Agreements Operational Level Agreements Service Level Agreements Validate Service Level Agreements Operational Readiness Assessment Log For Service Engagement Initiation Execute Operational Readiness Assessment On Service Engagement Set-Up Service Engagement Model Service Governance Plan Validate Service Engagement Model Supplier Service Level Agreements Operational Level Agreements Service Level Agreements Validate Service Level Agreements Operational Readiness Assessment Log For Service Engagement Initiation Execute Operational Readiness Assessment On Service Engagement Set-Up
Work Breakdown